Reference

Privacy Policy for your 8z8 account

This Privacy Policy explains how 8z8 handles the account, wallet and lobby data you share when you open an account for access in India where local law permits.

Account dataUPI and wallet detailsCookie choicesSecurity checks

Explore Lobby Read FAQ

India privacy terms around wallet data

8z8 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

8z8 keeps this policy focused on how your personal data is collected, used, shared and stored when you create an account, enter the lobby, contact support or use Indian payment options. Access and eligibility depend on local law and are available where local law permits. We

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collect details you provide, device and session data, payment references from UPI, Paytm, PhonePe and Google Pay, and records needed for security, fraud checks, account help and legal duties. We do not sell your personal data. We share only what is needed with payment handlers, security
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vendors, hosting services, identity checks and customer care tools. Retention depends on the reason for keeping the record, such as account operation, dispute handling, legal requests or fraud prevention.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY PATHS

Reach us about your privacy choices

If something in this policy looks unclear, contact us before you open your account or after you start using the lobby.

Privacy email Write to our privacy team for access, correction, deletion or cookie questions. Include your registered email or mobile number, but do not send UPI PINs, Paytm passwords, PhonePe passwords or private security codes.

Live chat route Use account chat when you need help finding privacy settings or checking whether a request was received. Chat agents can start a ticket, but sensitive changes may still need email verification.

Account safety checks If you think another person accessed your account, tell us quickly. We can check recent sessions, payment reference activity and login patterns, then explain which privacy records may be affected.

HANDLING CHECKS

How your 8z8 data is handled

Our privacy work covers more than a policy page. Each request is checked against account records, wallet references and security logs so we do not hand your data to the wrong person.

Data we collect

We collect account details, contact data, login activity, device signals, location indicators, payment references and support messages. These records help us run your account, answer requests and protect access.

Payment privacy

For UPI, Paytm, PhonePe and Google Pay, we store transaction references and status data rather than private payment passwords. Payment partners may hold their own records under their policies.

Cookie use

Cookies and similar tools remember your session, language choices, security checks and basic lobby activity. You can adjust browser settings, but some account functions may work less smoothly without them.

Security storage

We keep login logs, device markers and fraud signals to protect your account and our service. Access to these records is restricted to teams and vendors who need them for defined tasks.

Retention approach

Different records have different holding periods. Account data, payment references, chat history and dispute files may be kept while needed for service, legal requests, fraud checks or unresolved account matters.

Request handling

You can ask to access, correct or delete personal data, subject to legal and security needs. We verify your identity first, then respond through the contact route linked to your account.

Privacy questions before you join

These answers explain how the Privacy Policy works in everyday account situations, including payments, cookies, login records and correction requests. They are written for India account holders using UPI, Paytm, PhonePe or Google Pay. If your question is not covered here, send it through the privacy contact route and we will reply after checking your account details.

It covers data linked to your account, contact details, login records, device signals, payment references, cookie choices and support messages. It also covers privacy requests you send to us.

Payment references help us match deposits, withdrawals, failed attempts and support cases to the right account. We do not ask for UPI PINs, Paytm passwords or PhonePe passwords.

Yes, you can ask us to correct account data that is wrong or outdated. We may request verification first, then update records where the change is allowed and accurate.

You can request deletion of personal data. Some records may need to be kept for legal duties, fraud checks, payment disputes or account security, and we will explain that response.

Cookies help keep your session active, remember choices and support account security. You can change browser settings, but disabling cookies may affect login, wallet display or request tracking.

Only trained teams handling privacy, support, security or legal tasks can access your request. Vendors may assist with hosting, ticketing or verification under controlled access rules.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy handling still applies to account data we collect when you contact us or use the service.

Privacy Policy for your 8z8 account

Reach us about your privacy choices

How your 8z8 data is handled

Data we collect

Payment privacy

Cookie use

Security storage

Retention approach

Request handling

Privacy questions before you join

01 What personal data does this Privacy Policy cover?

02 Why do you need payment references from UPI or wallets?

03 Can I ask 8z8 to correct my account data?

04 Can I ask for my data to be deleted?

05 How do cookies affect my privacy choices?

06 Who can access my privacy request inside 8z8?

07 Does access depend on Indian local law?

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